In keeping with the Mobile First strategy, salesforce.com® unveiled the Salesforce1® platform which allows your Users to access Salesforce from anywhere bringing their CRM to their mobile device. The message… Continue reading Salesforce Unveils the Salesforce1 Platform
Attending Dreamforce for the first time is an overwhelming experience. From the moment you enter the Dreamforce ‘zone,’ you are enveloped in a world that is full of energy, noise,… Continue reading Top 10 Dreamforce Tips for System Admins!
Software Upgrades – What a Drag? Or Are They? I’m sitting on a flight from BNE to MEL thinking about all the exciting things coming up. Meeting with a music… Continue reading Worried About Software Upgrades?
Are you working with SugarCRM and are thinking about migrating to Salesforce CRM? …but worried that the data migration process is too hard? We have just completed a migration for… Continue reading SugarCRM Migration to Salesforce
Enhance your Customer Relationships Every support request is an opportunity to enhance your relationship with your customers or generate additional revenue. Case management enables you to make the most of… Continue reading Salesforce Case Management For Super Customer Service
Salesforce is often the sole repository for critical information like customer contact details, customer purchase history, product presentations, sales quotes, signed contracts, and even customer invoices. Virtually every source of… Continue reading Do you backup your Salesforce Platform?
Setting Sail for Smooth Business Waters Ahead
At the latest Brisbane Salesforce User Group meeting, we presented to the group how to enforce business process and how to keep your critical data clean using validation rules within… Continue reading Validation Rules = Clean Data
Many managers are aware that they want to use Salesforce CRM in more ways, but just don’t know how. After all, there’s always great innovation going on within salesforce.com. We… Continue reading Salesforce – Nightmare or Daydream?
Business continuity and disaster recovery Now the flood water is receding from Brisbane, Ipswich and the other Queensland regions (not forgetting the latest floods in New South Wales, Tasmania and… Continue reading Business Continuity and Disaster Recovery
