10 ways to be more organised in 2021
At some point in our lives, most of us have made a resolution to be more organised. For many it is likely to have coincided with the start of a...
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2020: Highlights, challenges and looking forward
When the clocks ticked over to 2020 on January 1 this year, no-one could have known what a tumultuous year it would turn out to be. If you’d told the...
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Confessions of a people manager
So here’s a secret: when the energy in a team is positive, collectively the team can achieve something astounding. People energised around an ambitious goal transform into a powerful force.
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Journey from Admin to Consultant
One of the advantages being part of the Salesforce ecosystem offers is the ability to upskill or change direction throughout the course of your career.
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How adversity brings people together
We’ve all heard the saying, it’s not personal, it’s business. It’s often trotted out as an excuse for pushing personal morales aside and acting in a way that isn’t particularly...
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A peek inside the Cookie jar
Who doesn’t love a good cookie? No not the yummy, sweet, calorie-laden cookie monster type cookie, we’re talking internet cookies.
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How a CRM helps you know your customers
With many businesses losing their ability to interact face-to-face with their customers, having a full understanding of their needs and ensuring a good customer experience has never been more important....
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Winter ’21 Release Notes
Salesforce’s Winter ‘21 Release is due to be rolled out later this month with a stack of upgrades and new innovations. Here’s what to expect.
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Life beyond COVID-19 – what will the next ‘new normal’ look like?
We've heard a lot this year about being in a 'new normal' but, like lockdowns, this 'normal' is only temporary.
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Dealing with Tangled Salesforce Orgs
We’ve all been there. You suddenly get an error message for something in your Salesforce org which was working just fine yesterday. You look into the problem only to find...
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