3 Tips for Not-for-Profit CRM Migration
Is your NFP business migrating to a new CRM system? Here’s what you need to know.
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Salesforce Winter ‘22 Highlights
The Winter ‘22 release has now been deployed into your Salesforce org. As usual, in every Salesforce release you will find lots of new features and new enhancements.
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Are you ready for Multi-factor Authentication?
Starting February 1, 2022, all internal users who log in to Salesforce products (including partner solutions) through the user interface must use Multi-Factor Authentication (MFA) for every login. Are you...
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Creatures of Habit: accommodating difference when delivering change
Planning change within your organisation? Make sure you understand the impact that change will have on those in your organisation.
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Service Cloud – your customer engagement superstar
If customer engagement is high on your business's priority list but you’re still relying on ‘old school’ techniques such as email and phone calls to manage your customers, Service Cloud...
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Salesforce Summer ‘21 Highlights
The third quarter of 2021 has delivered us the latest Salesforce Release. Here are some of the highlights from the Summer ‘21 Release.
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There’s an app for that
Remember the days when app was just the start of other words such as appointment, apply, and appearance? Now it is a word all on its own with billions of...
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App Deep Dive: Payments2Us
If you’re a business or organisation that deals with memberships, recurring donations, payments, or events, you’ll know how important having a reliable and easy to use system is. In this...
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Passwords – the bane of our existence in this modern technology world
With so much of our lives tied to technology these days, passwords have become a necessary part of life. Love them or hate them, passwords are here to stay which,...
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Why Machine Learning Is the Smart Way to Dedupe Salesforce
Every company’s dataset is unique and has its own challenges when it comes to deduplication. Instead of rule-based applications, which can be very time-consuming and ineffective, machine learning is a...
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