Let’s go with the (Salesforce) Flow
Deciding which Salesforce automation tool to use can be a challenge. In this blog our Salesforce Administrator Noemi Juan looks at three commonly used tools and the advantages and disadvantages...
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Change Management for Salesforce Projects
Many businesses believe that changing or upgrading their technology platform will help solve their issues, but are left disappointed when the project fails. As our Business Development Manager, Yaou Smets...
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How to manage junk cases in your org
With the evolution of digital technologies and social media, customer service, customer satisfaction and customer experience have become key drivers of running a successful business.
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How a CRM helps you know your customers
With many businesses losing their ability to interact face-to-face with their customers, having a full understanding of their needs and ensuring a good customer experience has never been more important....
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Winter ’21 Release Notes
Salesforce’s Winter ‘21 Release is due to be rolled out later this month with a stack of upgrades and new innovations. Here’s what to expect.
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Dealing with Tangled Salesforce Orgs
We’ve all been there. You suddenly get an error message for something in your Salesforce org which was working just fine yesterday. You look into the problem only to find...
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Summer ‘20 Release
After being postponed earlier in the year due to COVID-19, Salesforce’s Summer ‘20 Release is almost ready for deployment. Here’s what to expect.
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Salesforce CRM Health Check – Why You Need One Now
Our CRM Health Check & Business Review is an inexpensive way to make sure your business is getting the most from your investment in people, processes and technology. Perfect for...
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Advantages of CRM Use for Recruiters
CRM enhances the efficiency of hiring while offering HR professionals an optimum way to manage candidate relationships.
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5 CRM Strategies That Will Change Your Business
Big Data has transformed the way we break down and understand client relationships.
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