• Software Upgrades – What a Drag? Or Are They?

      I’m sitting on a flight from BNE to MEL thinking about all the exciting things coming up.

      • Meeting with a music body who wants to be more ‘contemporary’ – they are going to achieve this with the support of a great team at 9Strategic and our team at SalesFix.
      • Meeting with a great customer and their marketing agencies Reborn and Datarati to discuss their new microsite that has just been launched and what they plan for the next quarter.
      • Flying to the UK to help an existing client’s team go live with Salesforce and also meeting another couple of other European based customers while I’m there to discuss how they can get more out of their existing Salesforce CRM implementation.

      I’m so excited and it is a relief that we, at SalesFix, don’t have to worry about software upgrades. We don’t have to worry about how the Salesforce1 platform that all these customers rely on.

      Why? Because we know that salesforce.com® does all the upgrades and does a fantastic job of it! Salesforce.com has three major releases every year and they are released seamlessly! That means, our customers get all the benefits and none of the headaches associated with software upgrades.

      The salesforce.com Winter ’14 Release Notes are available for download but if you don’t have the time to read and digest all 310 pages, why not come along to your local user group meeting? We hope to see you there.

  • The Most Important Salesforce Terminology You Should Know

    Salesforce terminology follows its own original style which could throw new users off a bit when trying to find their way around the terms. To make things a little bit easier we at SalesFix have put together a list of more commonly used terms

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  • Best Practices for Deleting and Maintaining Salesforce Data

    The Salesforce CRM is an excellent resource for businesses to keep a record of client data and use that data effectively. However, it is important that Salesforce data be reviewed occasionally and kept up to date. Doing this can be time-consuming, and if not done systematically, can result in prolonged downtime. Here we discuss the best practices for deleting and maintaining Salesforce data so that the process is quicker, more efficient and with fewer to no errors.

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  • 5 Ways to Improve Outbound Sales Performance Using a CRM

    Lead generation is just one of the many benefits that CRM technology offers organisations. CRM is particularly beneficial in improving the performance and effectiveness of outbound sales campaigns.

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