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    1. Blog
    2. My Journey of Rediscovering Salesforce

    My Journey of Rediscovering Salesforce

    • Join Me – On My Journey of Rediscovery

      I am thrilled to be working with Salesforce and within the community again. It’s been 4 years since I used Salesforce as my #1 system while working as a Marketing Manager. It assisted me on a daily basis to track my campaigns, accounts, contacts, leads and opportunities. With a click of a button, I could generate reports and target the right customer or prospect for specific campaigns. And at a glance, I could see how the department was tracking via the dashboards.

      Salesforce Rocks!

      Now I’ve returned to the workforce, I am not only excited to be working more closely with Salesforce and the Success Community but I am also amazed at how far the system has come! It is no longer just a CRM system for the sales team not that it ever was! Salesforce now accommodates and assists your entire organisation. Salesforce now offers Service, Marketing and Sales Cloud, to name just a few, and also offers the power of the Salesforce1 Platform, making integration to other systems easy and the options limitless.

      For anyone that is new to Salesforce or just interested in commenting on my journey of rediscovery, follow me weekly on this blog. Next week I will be training myself about Case Management, a product I didn’t use in my last position, and documenting my findings on this blog.

  • A peek inside the Cookie jar

    Who doesn’t love a good cookie? No not the yummy, sweet, calorie-laden cookie monster type cookie, we’re talking internet cookies.

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  • How a CRM helps you know your customers

    With many businesses losing their ability to interact face-to-face with their customers, having a full understanding of their needs and ensuring a good customer experience has never been more important. However, doing so can seem like a daunting task, especially when times are changing.

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  • Winter ’21 Release Notes

    Salesforce’s Winter ‘21 Release is due to be rolled out later this month with a stack of upgrades and new innovations. Here’s what to expect.

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