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    1. Blog
    2. My Journey of Rediscovering Salesforce

    My Journey of Rediscovering Salesforce

    • Join Me – On My Journey of Rediscovery

      I am thrilled to be working with Salesforce and within the community again. It’s been 4 years since I used Salesforce as my #1 system while working as a Marketing Manager. It assisted me on a daily basis to track my campaigns, accounts, contacts, leads and opportunities. With a click of a button, I could generate reports and target the right customer or prospect for specific campaigns. And at a glance, I could see how the department was tracking via the dashboards.

      Salesforce Rocks!

      Now I’ve returned to the workforce, I am not only excited to be working more closely with Salesforce and the Success Community but I am also amazed at how far the system has come! It is no longer just a CRM system for the sales team not that it ever was! Salesforce now accommodates and assists your entire organisation. Salesforce now offers Service, Marketing and Sales Cloud, to name just a few, and also offers the power of the Salesforce1 Platform, making integration to other systems easy and the options limitless.

      For anyone that is new to Salesforce or just interested in commenting on my journey of rediscovery, follow me weekly on this blog. Next week I will be training myself about Case Management, a product I didn’t use in my last position, and documenting my findings on this blog.

  • Life in Actual Lockdown – Reflections from the Philippines

    The word lockdown has been used to describe many of the restrictions that have been put in place due to COVID-19. However, while many Australians say we have been living in lockdown, the reality is we still had a fair bit of freedom, even before restrictions began easing.

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  • When it comes to data security – who is responsible for ensuring best practice?

    One of the most important aspects of any implementation is data security. Projects of all sizes should go through this rigor to shield information, although the responsibility for ensuring best practice can fall to different areas depending on the size of the business.

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  • Struggling for motivation? You’re not alone!

    It’s fair to say that all of us have struggled with motivation at some stage throughout the current situation. Whether it is on the work front or with exercise, maintaining connections, home schooling, or the multitude of other issues we come across in our day, most of us have had moments of blah. 

    Our Operations Manager Karen, is no different. Despite being one of the ‘lucky ones’, Karen has still witnessed the financial pain of workers and businesses and knows that even those who are still operating face a future in which planning will play a key role.  

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