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    1. Blog
    2. My Journey of Rediscovering Salesforce

    My Journey of Rediscovering Salesforce

    • Join Me – On My Journey of Rediscovery

      I am thrilled to be working with Salesforce and within the community again. It’s been 4 years since I used Salesforce as my #1 system while working as a Marketing Manager. It assisted me on a daily basis to track my campaigns, accounts, contacts, leads and opportunities. With a click of a button, I could generate reports and target the right customer or prospect for specific campaigns. And at a glance, I could see how the department was tracking via the dashboards.

      Salesforce Rocks!

      Now I’ve returned to the workforce, I am not only excited to be working more closely with Salesforce and the Success Community but I am also amazed at how far the system has come! It is no longer just a CRM system for the sales team not that it ever was! Salesforce now accommodates and assists your entire organisation. Salesforce now offers Service, Marketing and Sales Cloud, to name just a few, and also offers the power of the Salesforce1 Platform, making integration to other systems easy and the options limitless.

      For anyone that is new to Salesforce or just interested in commenting on my journey of rediscovery, follow me weekly on this blog. Next week I will be training myself about Case Management, a product I didn’t use in my last position, and documenting my findings on this blog.

  • 4 cost-conscious ways to drive business efficiencies this year

    2020 was a challenging year for businesses of all sizes – including SMEs. The pandemic caused businesses to become financially fragile and continues to disrupt economies globally.

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  • Let’s go with the (Salesforce) Flow

    Deciding which Salesforce automation tool to use can be a challenge. In this blog our Salesforce Administrator Noemi Juan looks at three commonly used tools and the advantages and disadvantages of each.

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  • Change Management for Salesforce Projects

    Many businesses believe that changing or upgrading their technology platform will help solve their issues, but are left disappointed when the project fails.

    As our Business Development Manager, Yaou Smets outlines, ensuring successful change management involves a lot more than simply implementing new technology.

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