Join Me – On My Journey of Rediscovery
I am thrilled to be working with Salesforce and within the community again. It’s been 4 years since I used Salesforce as my #1 system while working as a Marketing Manager. It assisted me on a daily basis to track my campaigns, accounts, contacts, leads and opportunities. With a click of a button I could generate reports and target the right customer or prospect for specific campaigns. And at a glance I could see how the department was tracking via the dashboards.
Now I’ve returned to the workforce, I am not only excited to be working more closely with Salesforce and the Success Community but I am also amazed with how far the system has come! It is no longer just a CRM system for the sales team not that it ever was! Salesforce now accommodates and assists your entire organisation. Salesforce now offers Service, Marketing and Sales Cloud, to name just a few, and also offers the power of the Salesforce1 Platform, making integration to other systems easy and the options limitless.
For anyone that is new to Salesforce or just interested in commenting on my journey of rediscovery, follow me weekly on this blog. Next week I will be training myself about Case Management, a product I didn’t use in my last position, and documenting my findings on this blog.