SalesFix Customer Success Program provides you with multi-level support to help you develop and maintain your Salesforce platform.
You have a new Salesforce platform and require
training and support.
You need an experienced Salesforce system administrator,
but do not have the budget.
You are finding it difficult to align your organisational goals and requirements with your Salesforce.
Your internal Salesforce expert resources are limited and you struggle to hire Salesforce talent.
Your Salesforce solution has become too complex to manage by your internal admins.
You are unable to keep up with new features, updates and or make small improvements.
SalesFix Assist is your go-to solution for ad-hoc Salesforce services, perfect for addressing short-term issues or small project needs. This service covers a range of tasks including reactive incident management, routine Salesforce admin tasks, training, security consultations, and incremental enhancements. Additional support such as Health Checks and integration assistance can also be included. With a minimum engagement of two days (16 hours) and a six-month expiry on usage, SalesFix Assist provides flexible, short-term assistance to enhance your Salesforce experience and swiftly resolve any challenges you face.
SalesFix Plus is a comprehensive support program designed to seamlessly integrate with your internal team, providing essential Salesforce support over a twelve-month engagement. This service includes reactive incident management, problem management to address root causes, training, security consultations, and incremental enhancements. Unlike quick fixes, SalesFix Plus focuses on delivering long-term solutions to ensure optimal performance. The program also includes biannual planning and review sessions to assess progress and make strategic recommendations. With a minimum commitment of six days (48 hours) per quarter, SalesFix Plus ensures your Salesforce platform is running smoothly, allowing your team to focus on their core responsibilities.
SalesFix Optimise is an executive support program tailored to enhance your Salesforce experience over a twelve-month engagement. This comprehensive service offers ongoing support, problem management, and continuous improvement, acting as an extension of your team. Key offerings include reactive incident management, training, security consultations, and incremental enhancements, all aimed at delivering long-term solutions rather than quick fixes. The program emphasises continuous improvement with regular planning and strategy alignment to your organizational goals. Quarterly planning and review sessions ensure your Salesforce platform remains aligned and optimized. With a minimum commitment of six days (48 hours) per quarter, SalesFix Optimise empowers your business to achieve strategic success and operational efficiency.
Read our latest blog post about our SalesFix Customer Success Program HERE
Melbourne
(03) 8595 2903
[email protected]
Level 17, Tower 4 Collins Square,
727 Collins St. Melbourne
VIC 3000
Brisbane
(07) 3040 2705
[email protected]
1/26 Flinders Parade,
North Lakes, Brisbane
QLD 4509
Melbourne
(03) 8595 2903
[email protected]
Level 17, Tower 4 Collins Square,
727 Collins Street,
Melbourne VIC 3000
Sydney
[email protected]
478 George Street,
Sydney, NSW 2000
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