What does it mean to be Salesforce Certified

We are all aware of just how important is to stand out in the job market when seeking employment or to remain competitive within our existing job market. A quick… Continue reading What does it mean to be Salesforce Certified

Salesforce Unveils the Salesforce1 Platform

In keeping with the Mobile First strategy, salesforce.com® unveiled the Salesforce1® platform which allows your Users to access Salesforce from anywhere bringing their CRM to their mobile device. The message… Continue reading Salesforce Unveils the Salesforce1 Platform

Top 10 Dreamforce Tips for System Admins!

Attending Dreamforce for the first time is an overwhelming experience. From the moment you enter the Dreamforce ‘zone,’ you are enveloped in a world that is full of energy, noise,… Continue reading Top 10 Dreamforce Tips for System Admins!

Worried About Software Upgrades?

Software Upgrades – What a Drag? Or Are They? I’m sitting on a flight from BNE to MEL thinking about all the exciting things coming up. Meeting with a music… Continue reading Worried About Software Upgrades?

SugarCRM Migration to Salesforce

Are you working with SugarCRM and are thinking about migrating to Salesforce CRM? …but worried that the data migration process is too hard? We have just completed a migration for… Continue reading SugarCRM Migration to Salesforce

Salesforce Case Management For Super Customer Service

Enhance your Customer Relationships Every support request is an opportunity to enhance your relationship with your customers or generate additional revenue. Case management enables you to make the most of… Continue reading Salesforce Case Management For Super Customer Service

Do you backup your Salesforce Platform?

Salesforce is often the sole repository for critical information like customer contact details, customer purchase history, product presentations, sales quotes, signed contracts, and even customer invoices. Virtually every source of… Continue reading Do you backup your Salesforce Platform?

Salesforce Sites vs Other CMS

Setting Sail for Smooth Business Waters Ahead

Validation Rules = Clean Data

At the latest Brisbane Salesforce User Group meeting, we presented to the group how to enforce business process and how to keep your critical data clean using validation rules within… Continue reading Validation Rules = Clean Data

Salesforce – Nightmare or Daydream?

Many managers are aware that they want to use Salesforce CRM in more ways, but just don’t know how. After all, there’s always great innovation going on within salesforce.com. We… Continue reading Salesforce – Nightmare or Daydream?