Consulting + execution
= measurable results

Since 2010, SalesFix has empowered non-for-profit (NFP), aged care, medium mid-market organisations to streamline and evolve their operations using the Salesforce platform to deliver amazing customer experiences.

NFP Solutions

SalesFix has a deep understanding of the NFP sector and strong track record in Salesforce Nonprofit Cloud. We can help you streamline your organisation to maximise impact from fundraising, digital donation, marketing, engagement, and managing programs, grants, bequests, trusts and foundations.

Medium and Mid-Market Solutions

Whether you’re considering Salesforce or want to amplify your investment, we help integrate your customers, partners and staff with centralised systems. With real-time reporting, seamless collaboration and personalised sales, marketing and service, you can increase sales, efficiency and control.

Aged Care Solutions

With the NDIS, ongoing reforms and digital disruption, Australia’s aged care sector is evolving fast. SalesFix can help you use technology to connect your community, understand patient needs, deliver personalised care, and improve client well-being, all while ensuring the viability of your organisation.

We offer an end-to-end range of technology consulting,
deployment and support services:

Strategy & Consulting

While SalesFix has in-depth expertise in Salesforce, we also bring over a decade of experience working with all major IT vendors. That means, whatever your current IT set up, we can help you design and deploy a technology platform to drive your long-term business strategy,
We start by developing a deep understanding of where you are in your business journey, assessing your readiness for change and identifying your greatest challenges and opportunities in the future. Our team then works with you collaboratively to implement the solutions that will get you there.
From customer relationship management (CRM), sales, marketing, customer service, community management, data management, analytics and reporting, we can help you integrate systems, automate processes, improve services and lower costs.
At the outset, we agreed what the objectives were and what we were trying to achieve with the project. And SalesFix delivered on every one.
TONY KELLY
General Manager, SNORE

Support & Optimisation

As your end-to-end Salesforce Consulting Partner, SalesFix is your first and only point of call for platform support and optimisation. Operating as a true strategic partner we work openly and flexibly, supporting your team with a responsive helpdesk and expert troubleshooting engineers.
Together with Salesforce, we’re creating and maintaining business systems that give you and your team the tools you need to do amazing things wherever you are across any device. All supported with responsive managed services, training and technical support.
Tailored to your specific needs, our support plans can include help-desk (email, phone, online), guaranteed response times, direct administrator assistance, system configuration and customisation, user training and managed services – we act as your ‘Salesforce IT department.’
The SalesFix difference is in the time they take to really get to know and understand your business. They take time to discover and learn more to ensure they provide a solution that achieves the right results.
SHAY MCAULEY St John Ambulance
The SalesFix difference is in the time they take to really get to know and understand your business. They take time to discover and learn more to ensure they provide a solution that achieves the right results.
SHAY MCAULEY
St John Ambulance

Support & Optimisation

As your end-to-end Salesforce Consulting Partner, SalesFix is your first and only point of call for platform support and optimisation. Operating as a true strategic partner we work openly and flexibly, supporting your team with a responsive helpdesk and expert troubleshooting engineers.
Together with Salesforce, we’re creating and maintaining business systems that give you and your team the tools you need to do amazing things wherever you are across any device. All supported with responsive managed services, training and technical support.
Tailored to your specific needs, our managed services can include help-desk (email, phone, online), guaranteed response times, direct administrator assistance, system configuration and customisation, user training and managed services — we act as your ‘Salesforce IT department.’

Marketing

Salesforce Marketing Cloud is a powerful suite of end-to-end marketing tools that help businesses create meaningful connections, deepen customer engagement, generate more leads and empower sales to close more deals.
SalesFix can help you design and deploy marketing solutions integrating online advertising, account management, email, ecommerce, social media, customer service and ROI analytics. Plus, we help you bring it all together with a 360-degree view of every customer.
If you are in the B2B space our team can help you discover Pardot by Salesfotce, a robust B2B marketing toolset that aids marketers in creating impactful, targeted marketing campaigns with the aid of automation.
SalesFix are passionate and enthusiastic about helping us improve our business processes and always go the extra mile. The whole project ran very smoothly and SalesFix gave 110% of what they offered.
David Bathgate
General Manager, Comvita
Our experience couldn’t have been better. I see SalesFix as a true long-term partner, they always looked for the best solution and their philosophy fitted us perfectly.
Aaron Tabone
CIO, Provider Assist

Technology Health Check

Technology has the potential to transform your business and help you build a truly customer-centric business – but only if you’re harnessing its full potential. Our Technology Healthcheck is a great way to make sure you’re maximising your investments.
Ideal for any organisation wanting to improve the way they work, our experts analyse your current usage, review your current processes and identify quick wins and bigger opportunities. We’ll suggest upgrades, replacements or integrations to help you operate more efficiently and eliminate manual processes.
If you’ve been running Salesforce for a year or more, have experienced a reorganisation or expanded, chances are your systems may need a tune up.

Technology Health Check

Technology has the potential to transform your business and help you build a truly customer-centric business – but only if you’re harnessing its full potential. Our Technology Healthcheck is a great way to make sure you’re maximising your investments.
Ideal for mid-market or fast growing businesses, our experts analyse your current usage, map your current processes and identify quick wins and bigger opportunities. We’ll suggest upgrades, replacements or integrations to help you operate more efficiently and eliminate manual processes.
The final deliverable is a detailed report of our findings and recommendations presented in an easy to implement action plan. If you’ve been running Salesforce for a year or more, have experienced a reorganisation or expanded, chances are your systems may need a tune up.
Our experience couldn’t have been better. I see SalesFix as a true long-term partner, they always looked for the best solution and their philosophy fitted us perfectly.
Aaron Tabone
CIO, Provider Assist