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Our Services

Dedicated to bringing simplicity to the complicated, our team is here to help you implement, improve and manage your Salesforce so your organisation can increase productivity and deliver effectively to your customers.

Our Industries:

Not-For-Profit

Embracing our core value of purposeful impact, SalesFix is passionate about the work we do with organisations in the not-for-profit sector. Through our person centred approach, we offer client and case management and fundraising solutions driven by Salesforce Non Profit Cloud (NPC). Leveraging a decade of experience, we specialise in helping organisations across advocacy, fundraising, and service delivery, tackling issues like streamlining complex systems, consolidating data for seamless reporting, and enhancing staff, client, and customer experiences.

Aged Care

At SalesFix, we partner with aged care providers across Australia to meet reform challenges with smart, sustainable Salesforce solutions. We focus on human-centred design to simplify admin and improve the care experience. Our work includes integration with government systems like GPMS to ensure compliance and interoperability. With a phased MVP approach, we help teams adopt change confidently. Guided by the 4 P’s, People, Process, Platforms, and Policy. We empower aged care organisations to deliver transparent, data-driven care with compassion.

Public Sector Queensland

At SalesFix, we partner with public sector entities to boost Citizen Engagement using Salesforce solutions that simplify service delivery, enhance communication, and empower data-driven decisions for ongoing improvement.

The key areas we can help with are:

Efficient Service Delivery

Centralised CRM for managing and tracking interactions, inquiries, and feedback.
Case management tools for timely responses and issue resolution.
Integrated workflow automation to reduce manual tasks and improve operational efficiency.

Smart Citizen Engagement

Multichannel capabilities for citizen-preferred communication.
Community portals for information, feedback, and self-service.
Automation tools for personalised communication based on preferences and engagement history.

Data Driven Decision Making

Advanced analytics for insights into engagement patterns and preferences.
Customisable reporting tools to monitor metrics, identify trends, and measure strategy effectiveness.
Enhanced collaboration tools for seamless coordination across departments and teams.

General

Along with our specialty areas, we have an additional diverse portfolio of customers that capitalise on our expertise. SalesFix has helped customers solve problems, relieved pain points and increased efficiencies across industries including retail, finance, manufacturing, high tech and construction.

Our team brings a strong skill set of Salesforce certifications, along with real world experience and our collective knowledge is always expanding, evolving and ready to tackle any challenge.

Customer Success

For many organisations it is hard to find the time to implement a continuous improvement plan and provide ongoing support for your Salesforce investment. The amount of internal resources to maintain and align Salesforce with your internal business strategy can come at a significant cost and sometimes be overwhelming for your team.

Our Customer Success Program (Managed Services) provides your organisation with multi-level support to help you develop and maintain your Salesforce platform, bringing you continual benefits and ensuring that your internal resources are focused on growing your organisation and keeping your customers engaged.

Our Services

Our Services

Consulting

Implementation

Support

Our Industries:

Not-For-Profit

Aged Care

Public Sector Queensland

General

Customer Success