Services | SalesFix

Public Sector
Solutions

In today’s dynamic public sector environment, the need for efficient, adaptable, and scalable solutions is paramount. SalesFix helps public sector organisations navigate and streamline their operations, by providing Salesforce implementation services to help them manage their complex services, policies and stakeholders. SalesFix enables public sector organisations to build innovative solutions that bring simplicity to the complicated and provide valuable return on investment.

For Purpose
Solutions

SalesFix has a strong understanding of the For Purpose sector. We are proud of the organisations we have worked with to help them evolve digitally to maximise the impact of their cause. Our person centred approach and technical expertise helps organisations drive engagement success in their fundraising and programs, simplify team management and unify data for funding reporting
and improved client experience.

We offer an end-to-end range of technology consulting,
deployment and support services:

Strategy & Consulting

While SalesFix has in-depth expertise in Salesforce, we also bring over a decade of experience working with all major IT vendors. That means, whatever your current IT set up, we can help you design and deploy a technology platform to drive your long-term business strategy,

We start by developing a deep understanding of where you are in your business journey, assessing your readiness for change and identifying your greatest challenges and opportunities in the future. Our team then works with you collaboratively to implement the solutions that will get you there.

From customer relationship management (CRM), sales, marketing, customer service, community management, data management, analytics and reporting, we can help you integrate systems, automate processes, improve services and lower costs.

If you have a vision for your Salesforce CRM and would like to turn it into a reality with the least headaches, have a chat to SalesFix you will be amazed with what they can put forward.

MINH DO
Head of Digital Customer Experience, Goodyear Dunlop Tyres Australia

Support & Optimisation

As your end-to-end Salesforce Consulting Partner, SalesFix is your first and only point of call for platform support and optimisation. Operating as a true strategic partner we work openly and flexibly, supporting your team with a responsive helpdesk and expert troubleshooting engineers.

Together with Salesforce, we’re creating and maintaining business systems that give you and your team the tools you need to do amazing things wherever you are across any device. All supported with responsive managed services, training and technical support.

Tailored to your specific needs, our support plans can include help-desk (email, phone, online), guaranteed response times, direct administrator assistance, system configuration and customisation, user training and managed services – we act as your ‘Salesforce IT department.’

The SalesFix difference is in the time they take to really get to know and understand your business. They take time to discover and learn more to ensure they provide a solution that achieves the right results.

SHAY MCAULEY St John Ambulance

SHAY MCAULEY
St John Ambulance

Customer Success Program

Are you getting the maximum benefit and ROI
on your Salesforce investment?

Through twelve years of helping organisations implement and successfully integrate Salesforce with their daily operations we have developed a Customer Success program that provides you with people power and a proactive approach to get maximum benefit from your Salesforce investment. We take the complicated and make it simple, so your team can concentrate on what is important to your organisation..

B2B Marketing Solutions

Salesforce Marketing Cloud Account Engagement (Pardot) is a powerful suite of end-to-end marketing tools for B2B that help businesses create meaningful connections, deepen customer engagement, generate more leads and empower sales to close more deals.

SalesFix can help you design and deploy marketing solutions integrating online advertising, account management, email, ecommerce, social media, customer service and ROI analytics. Plus, we help you bring it all together with a 360-degree view of every customer.

SalesFix are passionate and enthusiastic about helping us improve our business processes and always go the extra mile. The whole project ran very smoothly and SalesFix gave 110% of what they offered.

David Bathgate
General Manager, Comvita

Technology Health Check

Technology has the potential to transform your business and help you build a truly customer-centric business – but only if you’re harnessing its full potential. Our Technology Healthcheck is a great way to make sure you’re maximising your investments.

Ideal for mid-market or fast growing businesses, our experts analyse your current usage, map your current processes and identify quick wins and bigger opportunities. We’ll suggest upgrades, replacements or integrations to help you operate more efficiently and eliminate manual processes.

The final deliverable is a detailed report of our findings and recommendations presented in an easy to implement action plan. If you’ve been running Salesforce for a year or more, have experienced a reorganisation or expanded, chances are your systems may need a tune up.

Our experience couldn’t have been better. I see SalesFix as a true long-term partner, they always looked for the best solution and their philosophy fitted us perfectly.

Aaron Tabone
CIO, Provider Assist

Helping Your Organisation Streamline and Evolve

Public Sector Solutions

For Purpose Solutions

We offer an end-to-end range of technology consulting, deployment and support services: