How a CRM helps you know your customers
With many businesses losing their ability to interact face-to-face with their customers, having a full understanding of their needs and ensuring a good customer experience has never been more important....
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Winter ’21 Release Notes
Salesforce’s Winter ‘21 Release is due to be rolled out later this month with a stack of upgrades and new innovations. Here’s what to expect.
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Dealing with Tangled Salesforce Orgs
We’ve all been there. You suddenly get an error message for something in your Salesforce org which was working just fine yesterday. You look into the problem only to find...
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Summer ‘20 Release
After being postponed earlier in the year due to COVID-19, Salesforce’s Summer ‘20 Release is almost ready for deployment. Here’s what to expect.
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Implementing Salesforce with an agile method – what does it mean?
People use the word agile a lot in business and it can mean many things in different contexts. The question is, what does “being agile” mean to SalesFix and how...
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When it comes to data security – who is responsible for ensuring best practice?
One of the most important aspects of any implementation is data security. Projects of all sizes should go through this rigor to shield information, although the responsibility for ensuring best...
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Basics of The Salesforce Manufacturing Cloud Explained
The Manufacturing Cloud is a Salesforce product that allows companies to see and collaborate between the sales and operations departments of a manufacturing company. The product allows workers to access...
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How Salesforce is Evolving the Mobile Workforce
With phones and other mobile devices becoming so prevalent in modern society, using a workforce management tool can help you collect and organise information, keep your team up to date,...
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Manufacturing and Global Payments: Taking Advantage of Digital Disruption
Companies needing to make global payments are often thwarted by a range of bank fees and manual, inefficient processes. These can add to both costs and overheads. And yet both...
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The Importance of Customer Experience to Business Success
CX is your customer’s overall perception of your business or brand. It is based on their experiences with every aspect of your business including your website, social media, discussions with...
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