8 Reasons to Love Salesforce

More and more NFPs are making the switch to Salesforce. Over 55,000 of Salesforce’s customers are not-for-profits and the number is rising rapidly. So what is it about the Salesforce solution that makes it perfect for the sector?

InfoNation Melbourne Showcase

The best content from our InfoNation Melbourne event featuring DonateLife Victoria and Ardoch.

Salesforce Spring ‘22 Release Highlights

1.Convert Workflow Rules to Flows with the Migrate to Flow Tool (Beta) Please Note: This feature is a Beta Service. A customer may opt to try such Beta Services at… Continue reading Salesforce Spring ‘22 Release Highlights

Getting Ready for Multi-Factor Authentication

Salesforce will be switching to MFA from 1 February 2022. From this date, all Salesforce customers will be contractually required to use MFA in order to access Salesforce products. We have created this article about what it is and what steps your team will need to take to set this up.

Preparing for CORS Allowlist updates for Lightning Apps

If your organisation uses lightning apps and has one or more external domains calling on your Salesforce resources then you will need to ensure that they are added to the Cross-Origin Resource Sharing (CORS) Allowlist in preparation of the February 1 2022 Update.

3 Tips for Not-for-Profit CRM Migration

Is your NFP business migrating to a new CRM system? Here’s what you need to know.

Service Cloud – your customer engagement superstar

If customer engagement is high on your business’s priority list but you’re still relying on ‘old school’ techniques such as email and phone calls to manage your customers, Service Cloud may be the answer.

There’s an app for that

Remember the days when app was just the start of other words such as appointment, apply, and appearance? Now it is a word all on its own with billions of apps available for download worldwide.

Let’s go with the (Salesforce) Flow

Deciding which Salesforce automation tool to use can be a challenge. In this blog our Salesforce Administrator Noemi Juan looks at three commonly used tools and the advantages and disadvantages of each.

Change Management for Salesforce Projects

Many businesses believe that changing or upgrading their technology platform will help solve their issues, but are left disappointed when the project fails.

As our Business Development Manager, Yaou Smets outlines, ensuring successful change management involves a lot more than simply implementing new technology.