Salesforce Verification

Salesforce Verification Page Highlighting Certified Professionals Salesforce recently announced a new Certification Verification page that will provide Certified Professionals a way to highlight their expertise and make their certification visible… Continue reading Salesforce Verification

What does it mean to be Salesforce Certified

We are all aware of just how important is to stand out in the job market when seeking employment or to remain competitive within our existing job market. A quick… Continue reading What does it mean to be Salesforce Certified

Salesforce Unveils the Salesforce1 Platform

In keeping with the Mobile First strategy, salesforce.com® unveiled the Salesforce1® platform which allows your Users to access Salesforce from anywhere bringing their CRM to their mobile device. The message… Continue reading Salesforce Unveils the Salesforce1 Platform

SalesforceA App: Just for Admins!

An App that’s just for Admins! SalesforceA. During Dreamforce 13, Mark Beniof, Founder, Chairman and CEO of salesforce.com acknowledged the importance of the role of the System Administrator during his… Continue reading SalesforceA App: Just for Admins!

Top 10 Dreamforce Tips for System Admins!

Attending Dreamforce for the first time is an overwhelming experience. From the moment you enter the Dreamforce ‘zone,’ you are enveloped in a world that is full of energy, noise,… Continue reading Top 10 Dreamforce Tips for System Admins!

Worried About Software Upgrades?

Software Upgrades – What a Drag? Or Are They? I’m sitting on a flight from BNE to MEL thinking about all the exciting things coming up. Meeting with a music… Continue reading Worried About Software Upgrades?

Salesforce Case Management For Super Customer Service

Enhance your Customer Relationships Every support request is an opportunity to enhance your relationship with your customers or generate additional revenue. Case management enables you to make the most of… Continue reading Salesforce Case Management For Super Customer Service

Do you backup your Salesforce Platform?

Salesforce is often the sole repository for critical information like customer contact details, customer purchase history, product presentations, sales quotes, signed contracts, and even customer invoices. Virtually every source of… Continue reading Do you backup your Salesforce Platform?

SMS Identity Confirmation

New Security Measures with Salesforce – Upcoming Changes to Identity Confirmation via SMS Salesforce.com has announced its latest security enhancement with SMS Identity Confirmation. This update will provide the highest… Continue reading SMS Identity Confirmation

Salesforce Sites vs Other CMS

Setting Sail for Smooth Business Waters Ahead