Enhance your Customer Relationships Every support request is an opportunity to enhance your relationship with your customers or generate additional revenue. Case management enables you to make the most of… Continue reading Salesforce Case Management For Super Customer Service
Salesforce is often the sole repository for critical information like customer contact details, customer purchase history, product presentations, sales quotes, signed contracts, and even customer invoices. Virtually every source of… Continue reading Do you backup your Salesforce Platform?
New Security Measures with Salesforce – Upcoming Changes to Identity Confirmation via SMS Salesforce.com has announced its latest security enhancement with SMS Identity Confirmation. This update will provide the highest… Continue reading SMS Identity Confirmation
Setting Sail for Smooth Business Waters Ahead
At the latest Brisbane Salesforce User Group meeting, we presented to the group how to enforce business process and how to keep your critical data clean using validation rules within… Continue reading Validation Rules = Clean Data
