Many businesses believe that changing or upgrading their technology platform will help solve their issues, but are left disappointed when the project fails.
As our Business Development Manager, Yaou Smets outlines, ensuring successful change management involves a lot more than simply implementing new technology.
With the evolution of digital technologies and social media, customer service, customer satisfaction and customer experience have become key drivers of running a successful business.
By their very definition, not-for-profit organisations are a different form of business.
The Spring 21 release is due to hit all orgs in early February and has some new features for the Pardot users among us.
At some point in our lives, most of us have made a resolution to be more organised. For many it is likely to have coincided with the start of a new year, whether calendar, financial or the school year. However, being organised involves more than simply aiming to be that way.
When the clocks ticked over to 2020 on January 1 this year, no-one could have known what a tumultuous year it would turn out to be. If you’d told the party revellers that within 4 months, the world would be gripped by a health epidemic and borders would close, events would be cancelled, and people’s movements restricted due to lockdowns, they would have no doubt looked at you like you had already partied too much.
So here’s a secret: when the energy in a team is positive, collectively the team can achieve something astounding. People energised around an ambitious goal transform into a powerful force.
One of the advantages being part of the Salesforce ecosystem offers is the ability to upskill or change direction throughout the course of your career.
We’ve all heard the saying, it’s not personal, it’s business. It’s often trotted out as an excuse for pushing personal morales aside and acting in a way that isn’t particularly kind.
However, according to our National Sales Manager, Nicole Aebi-Moyo, business and kindness don’t need to be mutually exclusive.
Who doesn’t love a good cookie? No not the yummy, sweet, calorie-laden cookie monster type cookie, we’re talking internet cookies.
