App Deep Dive: Payments2Us

If you’re a business or organisation that deals with memberships, recurring donations, payments, or events, you’ll know how important having a reliable and easy to use system is. In this blog, we take a deep dive into an app that does exactly this.

Passwords – the bane of our existence in this modern technology world

With so much of our lives tied to technology these days, passwords have become a necessary part of life. Love them or hate them, passwords are here to stay which, depending on your thought process, is either a plus or a pain.

Our Operations Manager Karen Matheson is the gate-keeper of passwords here at SalesFix. Below she shares some stats and tips on what she’s learnt about passwords over the years.

Why Machine Learning Is the Smart Way to Dedupe Salesforce

Every company’s dataset is unique and has its own challenges when it comes to deduplication. Instead of rule-based applications, which can be very time-consuming and ineffective, machine learning is a new and more efficient way to identify and eliminate duplicates.

4 cost-conscious ways to drive business efficiencies this year

2020 was a challenging year for businesses of all sizes – including SMEs. The pandemic caused businesses to become financially fragile and continues to disrupt economies globally.

Let’s go with the (Salesforce) Flow

Deciding which Salesforce automation tool to use can be a challenge. In this blog our Salesforce Administrator Noemi Juan looks at three commonly used tools and the advantages and disadvantages of each.

Change Management for Salesforce Projects

Many businesses believe that changing or upgrading their technology platform will help solve their issues, but are left disappointed when the project fails.

As our Business Development Manager, Yaou Smets outlines, ensuring successful change management involves a lot more than simply implementing new technology.

How to manage junk cases in your org

With the evolution of digital technologies and social media, customer service, customer satisfaction and customer experience have become key drivers of running a successful business.

Nonprofit is no easy-peasy business

By their very definition, not-for-profit organisations are a different form of business.

Spring 21 Release – New Pardot features are coming

The Spring 21 release is due to hit all orgs in early February and has some new features for the Pardot users among us.

10 ways to be more organised in 2021

At some point in our lives, most of us have made a resolution to be more organised. For many it is likely to have coincided with the start of a new year, whether calendar, financial or the school year. However, being organised involves more than simply aiming to be that way.