Braving the cold to improve the lives of others

On one of the coldest nights of this year SalesFix Director and Owner Jason Lawrence will be sleeping outdoors to support the many Australians who are experiencing homelessness.

SalesFix ShortCuts – How to arrange a meeting with Cirrus Insight

This episode is presented by Nicole Aebi-Moyo, SalesFix National Sales Manager, this SalesFix ShortCut shows you how to make arranging a meeting simple and easy with Cirrus Insight.

SalesFix ShortCuts – How to use pin tabs in service console

This episode is presented by Sandy Simpson, SalesFix Salesforce Consultant and Squad Leader.  Sandy shows you how to use pin tabs in service console.

Why a good Business Analyst could save your project!

How a trip to buy a new bike helped our National Sales Manager Nicole reaffirm why having a Good Business Analyst could save your project, and the possibility of getting a sore neck.

SalesFix ShortCuts – How to get Salesforce reports sent directly to your inbox

This episode is presented by Bethany Smith, SalesFix Salesforce Consultant. Bethany shows you how to get Salesforce reports sent directly to your inbox.

Salesforce Winter ‘22 Highlights

The Winter ‘22 release has now been deployed into your Salesforce org. As usual, in every Salesforce release you will find lots of new features and new enhancements.

Creatures of Habit: accommodating difference when delivering change

Planning change within your organisation? Make sure you understand the impact that change will have on those in your organisation.

Service Cloud – your customer engagement superstar

If customer engagement is high on your business’s priority list but you’re still relying on ‘old school’ techniques such as email and phone calls to manage your customers, Service Cloud may be the answer.

Salesforce Summer ‘21 Highlights

The third quarter of 2021 has delivered us the latest Salesforce Release. Here are some of the highlights from the Summer ‘21 Release.

App Deep Dive: Payments2Us

If you’re a business or organisation that deals with memberships, recurring donations, payments, or events, you’ll know how important having a reliable and easy to use system is. In this blog, we take a deep dive into an app that does exactly this.