Spring 21 Release – New Pardot features are coming

The Spring 21 release is due to hit all orgs in early February and has some new features for the Pardot users among us.

How a CRM helps you know your customers

With many businesses losing their ability to interact face-to-face with their customers, having a full understanding of their needs and ensuring a good customer experience has never been more important. However, doing so can seem like a daunting task, especially when times are changing.

Winter ’21 Release Notes

Salesforce’s Winter ‘21 Release is due to be rolled out later this month with a stack of upgrades and new innovations. Here’s what to expect.

Dealing with Tangled Salesforce Orgs

We’ve all been there. You suddenly get an error message for something in your Salesforce org which was working just fine yesterday. You look into the problem only to find that the solution isn’t a simple fix. Somewhere along the line, your org structure got tangled, but how did you get to this place of errors, mess, and confusion?

Summer ‘20 Release

After being postponed earlier in the year due to COVID-19, Salesforce’s Summer ‘20 Release is almost ready for deployment. Here’s what to expect.

Implementing Salesforce with an agile method – what does it mean?

People use the word agile a lot in business and it can mean many things in different contexts. The question is, what does “being agile” mean to SalesFix and how does it impact the projects we deliver?

When it comes to data security – who is responsible for ensuring best practice?

One of the most important aspects of any implementation is data security. Projects of all sizes should go through this rigor to shield information, although the responsibility for ensuring best practice can fall to different areas depending on the size of the business.

Basics of The Salesforce Manufacturing Cloud Explained

The Manufacturing Cloud is a Salesforce product that allows companies to see and collaborate between the sales and operations departments of a manufacturing company. The product allows workers to access information about customers through sales agreements and forecasting solutions.

How Salesforce is Evolving the Mobile Workforce

With phones and other mobile devices becoming so prevalent in modern society, using a workforce management tool can help you collect and organise information, keep your team up to date, and reduce the need for extra paperwork no matter your location.

Manufacturing and Global Payments: Taking Advantage of Digital Disruption

Companies needing to make global payments are often thwarted by a range of bank fees and manual, inefficient processes. These can add to both costs and overheads. And yet both can be easily reduced, if not eliminated through the introduction of new, integrated workflows.