This episode is presented by Sandy Simpson, SalesFix Salesforce Consultant and Squad Leader. Sandy shows you how to use pin tabs in service console.
This episode is presented by Sandy Simpson, SalesFix Salesforce Consultant and Squad Leader. Sandy shows you how to use pin tabs in service console.
Our highlights for Salesforce Spring Release 2022
This episode is presented by Bethany Smith, SalesFix Salesforce Consultant. Bethany shows you how to get Salesforce reports sent directly to your inbox.
Salesforce will be switching to MFA from 1 February 2022. From this date, all Salesforce customers will be contractually required to use MFA in order to access Salesforce products. We have created this article about what it is and what steps your team will need to take to set this up.
If your organisation uses lightning apps and has one or more external domains calling on your Salesforce resources then you will need to ensure that they are added to the Cross-Origin Resource Sharing (CORS) Allowlist in preparation of the February 1 2022 Update.
If customer engagement is high on your business’s priority list but you’re still relying on ‘old school’ techniques such as email and phone calls to manage your customers, Service Cloud may be the answer.
Remember the days when app was just the start of other words such as appointment, apply, and appearance? Now it is a word all on its own with billions of apps available for download worldwide.
Deciding which Salesforce automation tool to use can be a challenge. In this blog our Salesforce Administrator Noemi Juan looks at three commonly used tools and the advantages and disadvantages of each.
Many businesses believe that changing or upgrading their technology platform will help solve their issues, but are left disappointed when the project fails.
As our Business Development Manager, Yaou Smets outlines, ensuring successful change management involves a lot more than simply implementing new technology.
With the evolution of digital technologies and social media, customer service, customer satisfaction and customer experience have become key drivers of running a successful business.
