Salesforce Unveils the Salesforce1 Platform
In keeping with the Mobile First strategy, salesforce.com® unveiled the Salesforce1® platform which allows your Users to access Salesforce from anywhere bringing their CRM to their mobile device. The message...
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SalesforceA App: Just for Admins!
An App that’s just for Admins! SalesforceA. During Dreamforce 13, Mark Beniof, Founder, Chairman and CEO of salesforce.com acknowledged the importance of the role of the System Administrator during his...
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Top 10 Dreamforce Tips for System Admins!
Attending Dreamforce for the first time is an overwhelming experience. From the moment you enter the Dreamforce ‘zone,’ you are enveloped in a world that is full of energy, noise,...
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Worried About Software Upgrades?
Software Upgrades – What a Drag? Or Are They? I’m sitting on a flight from BNE to MEL thinking about all the exciting things coming up. Meeting with a music...
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Salesforce Case Management For Super Customer Service
Enhance your Customer Relationships Every support request is an opportunity to enhance your relationship with your customers or generate additional revenue. Case management enables you to make the most of...
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Do you backup your Salesforce Platform?
Salesforce is often the sole repository for critical information like customer contact details, customer purchase history, product presentations, sales quotes, signed contracts, and even customer invoices. Virtually every source of customer...
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SMS Identity Confirmation
New Security Measures with Salesforce – Upcoming Changes to Identity Confirmation via SMS Salesforce.com has announced its latest security enhancement with SMS Identity Confirmation. This update will provide the highest...
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Validation Rules = Clean Data
At the latest Brisbane Salesforce User Group meeting, we presented to the group how to enforce business process and how to keep your critical data clean using validation rules within...
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