Worried About Software Upgrades?
Software Upgrades – What a Drag? Or Are They? I’m sitting on a flight from BNE to MEL thinking about all the exciting things coming up. Meeting with a music...
Read More
Salesforce Case Management For Super Customer Service
Enhance your Customer Relationships Every support request is an opportunity to enhance your relationship with your customers or generate additional revenue. Case management enables you to make the most of...
Read More
Do you backup your Salesforce Platform?
Salesforce is often the sole repository for critical information like customer contact details, customer purchase history, product presentations, sales quotes, signed contracts, and even customer invoices. Virtually every source of customer...
Read More
SMS Identity Confirmation
New Security Measures with Salesforce – Upcoming Changes to Identity Confirmation via SMS Salesforce.com has announced its latest security enhancement with SMS Identity Confirmation. This update will provide the highest...
Read More
Validation Rules = Clean Data
At the latest Brisbane Salesforce User Group meeting, we presented to the group how to enforce business process and how to keep your critical data clean using validation rules within...
Read More