Case management shouldn’t mean juggling five different systems to understand one person. CaseMate brings the whole picture together, so case workers can focus on people, not paperwork.

The code-based DEX (Data Exchange) system is the Department of Social Services’ approach to grants program reporting between funding agencies and service providers. Without a DEX-compatible platform, NFPs can spend… Continue reading CaseMate Feature Spotlight: Automatic DEX Coding and Easy Reporting With CaseMate

Many Not-For-Profit and advocacy organisations struggle with enquiry processes bogged down by spreadsheets, emails, and long waitlists that delay support for those in need. This Feature Spotlight explores how CaseMate centralises data and automates triage, enabling your team to reduce admin heavy-lifting and focus on tangible, person-focused outcomes.