Business process management helps organisations leverage processes to achieve their goals and be successful. Once processes are implemented, they must be monitored, evaluated, and optimized to make sure they are… Continue reading The Fundamentals of Business Process Management
So you convinced the Powers That Be that Salesforce is the enterprise-level answer to all your business’s needs. You signed the paperwork, engaged a Partner to help you implement the… Continue reading The 3 “Pain Points” of Salesforce User Engagement (And What You Can Do About Them)
SMS Identity Confirmation – What you need to know… Before I started working with Salesforce, I assumed it was just a cloud-based CRM (customer relationship management). Similarly, I am still… Continue reading So much more than a CRM
I’ve been Salesforce System Admin for over four years now and have been fortunate to have had the opportunity to work with many companies on their salesforce journey. As part… Continue reading System Admin Toolbox Tips
Planning For Change Planning for change involves high-level thinking and management skills. Keep in mind that people experiencing change will be more likely to embrace the change when they understand… Continue reading Secrets of Change Management Part 3
Making the Change Setting the Vision and goals To maintain a competitive advantage and remain viable in the marketplace, every business must make changes. Unfortunately, not all change initiatives deliver… Continue reading Secrets of Change Management Part 2
Everyone has a top 10 of any list you can think of. With so many things that Salesforce can do that go above and beyond being a CRM, it’s tough… Continue reading Our Top 10 Recommendations To Get the Most Out Of Salesforce
Motivating End User Adoption to Avoid Failure As a Salesforce Partner, we are often approached by new customers who want to get more value from their Salesforce CRM licenses. One… Continue reading Top 10 Tips for User Engagement
There’s no doubt that Salesforce is a mighty CRM. With almost any business need addressed, as well as hundreds of easy-to-use features, from the outside, it looks so easy to set up and run. So why do businesses still hire a Salesforce Partner?
The 25 people including our very own Jason Lawrence you should meet at Dreamforce 2015 Dreamforce is the highlight of the 2015 calendar, and between 15-18th September 140,000 of us… Continue reading Dreamforce 2015 – Top 25 to meet
