Agentforce: Getting Started

Whether your focus is on streamlining customer service or empowering your sales team, explore our key steps involved in getting started with Agentforce.

Beyond the Hourly Rate: Understanding the True Value You Receive

When choosing a Salesforce Partner, it is easy to focus on hourly rates. While cost matters, the real value of a service extends far beyond a simple price-per-hour equation. To make an informed decision it is important to consider four key factors that shape the overall value you receive.

Understanding Salesforce Agentforce: The Art of the Possible

Explore how Salesforce Agentforce uses AI to automate tasks, provide insights, and enhance customer interactions, boosting efficiency and productivity.

Will AI Take Over Our Jobs?

A recent question from our SalesFix AI community was: “Will Agentforce and AI replace us as advocates?” This question is particularly relevant as we continue to evolve and embrace new technologies. Does this latest advancement call into question our personal and professional roles?

Preparing Your Business For The Age AI: A Comprehensive Guide

Artificial Intelligence has taken the world by a storm in the last two years and for your business to truly harness its potential, there are a few things you need to do to prepare for it. Let’s discuss how to ensure your business is AI-ready, and set up for success.

What is Agentforce?

Agentforce is designed to revolutionise customer service, but what is it and how does it work?

Unlocking the Power of AI: Transforming How We Work, Learn, and Grow

Join us in our first blog post of our monthly AI series where we will explore what AI is, how it works, and our evolving vision for helping businesses harness its power.

Your Guide to Enhancing Your Salesforce Strategy

Follow our guide designed to provide you with essential strategies to enhance your Salesforce implementation.

Maximising Your Salesforce Investment: A Strategic Approach

Fully leverage your Salesforce investment by following our guide designed to help you navigate the complexities of Salesforce budgeting.

In Conversation with Disability Advocacy NSW – A Salesforce journey for client-centred outcomes.

At our recent InfoNation events DA NSW shared their journey of scaling up and managing data to provide quality support to their clients. This has allowed their staff to thrive with less admin and more time to work on what they are passionate about, advocating for and supporting their clients.