Reforms like those introduced in the Australian aged care sector in recent years1 challenge providers to seek better ways of doing business while continuing to deliver exceptional care. Technology is the biggest and most wide-reaching lever aged care providers can pull and Salesforce – a leading customer relationship management (CRM) platform – offers innovative solutions for compliance and regulatory requirements.
Personalised care enhances resident well-being and dignity in aged care. With Salesforce, providers can streamline service delivery, leverage data-driven insights and strengthen communication, ensuring tailored, high-quality support within an efficient platform.
Learn why having a clear strategy and a set of guidelines is essential for successfully using AI. We explore how these elements help you use AI effectively and responsibly, so you can achieve real, positive results.
Salesforce is revolutionising Australia’s aged care sector by enabling seamless digital transformation ahead of the Aged Care Act (2024). With SalesFix, providers can streamline compliance, care coordination and data management, reducing administrative burdens and enhancing resident outcomes all within a single, scalable platform.
Learn why having a clear strategy and a set of guidelines is essential for successfully using AI. We explore how these elements help you use AI effectively and responsibly, so you can achieve real, positive results.
Whether your focus is on streamlining customer service or empowering your sales team, explore our key steps involved in getting started with Agentforce.
When choosing a Salesforce Partner, it is easy to focus on hourly rates. While cost matters, the real value of a service extends far beyond a simple price-per-hour equation. To make an informed decision it is important to consider four key factors that shape the overall value you receive.
Explore how Salesforce Agentforce uses AI to automate tasks, provide insights, and enhance customer interactions, boosting efficiency and productivity.
A recent question from our SalesFix AI community was: “Will Agentforce and AI replace us as advocates?” This question is particularly relevant as we continue to evolve and embrace new technologies. Does this latest advancement call into question our personal and professional roles?
Artificial Intelligence has taken the world by a storm in the last two years and for your business to truly harness its potential, there are a few things you need to do to prepare for it. Let’s discuss how to ensure your business is AI-ready, and set up for success.
