Reforms like those introduced in the Australian aged care sector in recent years1 challenge providers to seek better ways of doing business while continuing to deliver exceptional care. Technology is the biggest and most wide-reaching lever aged care providers can pull and Salesforce – a leading customer relationship management (CRM) platform – offers innovative solutions for compliance and regulatory requirements.
Personalised care enhances resident well-being and dignity in aged care. With Salesforce, providers can streamline service delivery, leverage data-driven insights and strengthen communication, ensuring tailored, high-quality support within an efficient platform.
Learn why having a clear strategy and a set of guidelines is essential for successfully using AI. We explore how these elements help you use AI effectively and responsibly, so you can achieve real, positive results.
Salesforce is revolutionising Australia’s aged care sector by enabling seamless digital transformation ahead of the Aged Care Act (2024). With SalesFix, providers can streamline compliance, care coordination and data management, reducing administrative burdens and enhancing resident outcomes all within a single, scalable platform.
The Salesforce Summer ’25 release is packed with AI-driven automation, smarter forecasting and seamless sales and service enhancements. At SalesFix, we’ve rounded up the top features that will keep your business working smarter and moving forward
Learn why having a clear strategy and a set of guidelines is essential for successfully using AI. We explore how these elements help you use AI effectively and responsibly, so you can achieve real, positive results.
Whether your focus is on streamlining customer service or empowering your sales team, explore our key steps involved in getting started with Agentforce.
Explore how Salesforce Agentforce uses AI to automate tasks, provide insights, and enhance customer interactions, boosting efficiency and productivity.
Spring has sprung with Salesforce’s latest Spring ’25 release, and we at SalesFix have compiled our top picks that are sure to elevate your Salesforce experience and help your business blossom.
A recent question from our SalesFix AI community was: “Will Agentforce and AI replace us as advocates?” This question is particularly relevant as we continue to evolve and embrace new technologies. Does this latest advancement call into question our personal and professional roles?
