CaseMate Feature Spotlight: Human-centred case management with CaseMate

Case management shouldn’t mean juggling five different systems to understand one person. CaseMate brings the whole picture together, so case workers can focus on people, not paperwork.

CaseMate Feature Spotlight: Automatic DEX Coding and Easy Reporting With CaseMate

The code-based DEX (Data Exchange) system is the Department of Social Services’ approach to grants program reporting between funding agencies and service providers. Without a DEX-compatible platform, NFPs can spend… Continue reading CaseMate Feature Spotlight: Automatic DEX Coding and Easy Reporting With CaseMate

CaseMate Feature Spotlight: Clever Enquiry and Intake Management

Many Not-For-Profit and advocacy organisations struggle with enquiry processes bogged down by spreadsheets, emails, and long waitlists that delay support for those in need. This Feature Spotlight explores how CaseMate centralises data and automates triage, enabling your team to reduce admin heavy-lifting and focus on tangible, person-focused outcomes.

What’s this new ‘CaseMate’ thing from SalesFix?

New Case Management Platform Aims to Reduce Case Overload and Nix Long Waitlists.

Introducing CaseMate for NFPs. Support Simplified.

New Case Management Platform Aims to Reduce Case Overload and Nix Long Waitlists.

Press Release 4 March 2026 – CaseMate

New Case Management Platform Aims to Reduce Case Overload and Nix Long Waitlists.

How Client-Centred Case Management Is Transforming Advocacy Services

In advocacy and community services the stakes are high. Long waitlists, overwhelmed staff and disconnected systems often stand between clients and the support they need. That’s why a growing number of organisations are embracing client-centred case management: an approach that prioritises the individual’s goals, strengths and experiences, supported by smart, scalable technology.