The Australian Government has officially announced that the implementation of the new Aged Care Act 2024 will be deferred to 1 November 2025.
This four-month extension follows strong feedback from across the sector, acknowledging the complexity of reform and the need for additional time to prepare. The new date allows providers and advocates to better engage with older Australians, ensuring everyone understands what the future of aged care will look like, particularly under the new Support at Home program.
At SalesFix, we view this delay not as a disruption, but as a powerful opportunity.
Now Is the Time to Future-Proof Your Systems
The incoming Aged Care Act introduces a more rights-based approach to service delivery, with increased transparency, accountability, and personalisation expected across all providers. These expectations demand more than compliance, they require operational agility, data clarity and proactive customer engagement.
That’s where we come in.
Leverage Salesforce to Turn Transition into Transformation
SalesFix has experience working with aged care organisations across Australia. We understand the nuances of compliance, service coordination, case management and stakeholder engagement.
With Salesforce, we help providers:
- Streamline client onboarding and assessment workflows
- Track compliance and reporting requirements with confidence
- Centralise communications and case notes for transparency
- Empower support workers with mobile-ready tools
- Generate data insights to inform strategic decisions and funding alignment
All with the security and scalability you need to support sustainable growth.
A Trusted Partner, Now More Than Ever
We know the pressure this transition places on your teams. The November 2025 commencement date provides a unique window to get ahead of change, not just by preparing for it but by building systems that help you thrive in it.
At SalesFix, we’re committed to supporting aged care organisations like yours in aligning with the new regulations efficiently and effectively.
We’re here to help you turn this policy change into a strategic advantage.
Let’s talk about how we can tailor Salesforce solutions to your specific needs, whether you’re preparing for the Support at Home rollout, upgrading legacy systems or simply looking to do things better.
