Keeping Your Salesforce Data Secure: Guidance for Australian Organisations

Keeping Your Salesforce Data Secure: Guidance for Australian Organisations

Cybersecurity is front of mind for organisations of every size. Recent advisories from global agencies such as the FBI reinforce the growing sophistication of cyber threats worldwide. While these alerts were not Salesforce specific, they serve as a timely reminder that Australian businesses must remain proactive in protecting customer data and business systems.

Salesforce: Security by Design

Salesforce provides one of the most secure cloud platforms in the world. Its built-in features from multi-factor authentication to event monitoring are designed to help organisations safeguard sensitive data. However, technology alone is not enough. Businesses need the right configuration, policies and ongoing governance to ensure those protections are effective in practice.

How does this apply to Australian Organisations?

Australian organisations are not immune to cyber threats.  They face increasing pressure from regulators and customers alike to safeguard personal and business data. Implementing strong Salesforce security practices is not only good risk management, it also builds trust with stakeholders and ensures compliance with local requirements.

Simple steps you can action right now for your organisation

Here are some practical steps every Salesforce customer can take to strengthen their security posture:

Enable Multi-Factor Authentication (MFA)
Make MFA mandatory for all users accessing Salesforce. This simple step drastically reduces the risk of compromised accounts.

Review User Permissions Regularly
Apply the principle of least privilege. Audit profiles and permission sets to ensure users only have the access they genuinely need.

Monitor for Unusual Activity
Use Salesforce’s Event Monitoring and Security Center to detect anomalies such as large data exports or logins from unusual locations.

Stay Current With Salesforce Releases
Security enhancements are delivered in Salesforce’s regular seasonal updates. Ensure your org is taking advantage of the latest features.

Train and Support Your Users
Human error remains the weakest link in security. Regular training and clear policies reduce risks like phishing or improper data sharing.

How SalesFix can help

At SalesFix, we’ve spent more than a decade helping Australian businesses get the most out of Salesforce. Our team works alongside Salesforce’s own resources to:

  • Conduct security health checks

  • Configure advanced security features

  • Provide ongoing monitoring and governance support

Our goal is simple: to help you use Salesforce with confidence, knowing your customer data is protected.

If you need a hand conducting a thorough audit or implementin security measures, our team at SalesFix is here to help guide you through the process.

Learn more about how we can help you manage your Salesforce solution with our Customer Success Program, if you would like to speak to one of our team about getting assistance, you can email us at [email protected]

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