Streamline compliance, reporting and care delivery with Salesforce + SalesFix, built for Australian aged-care providers across residential and in-home care.
Reform is reshaping how Australian aged‑care providers plan, deliver and evidence care. Expectations are higher, funding rules and reporting regulations are tighter and workforces are stretched. What doesn’t change is the need to put older people, and the people who care for them, at the centre. Salesforce with SalesFix gives you a practical way to modernise without disruption: start where the risk or opportunity is greatest, prove value quickly and build capability step by step.
Most providers have data and processes scattered across point solutions and spreadsheets. That makes it hard to see the client journey, lift productivity and satisfy auditors.
On Salesforce, your teams work from one secure source of truth that spans the whole client journey.
Enquiries progress to admissions, assessments become care plans and rosters and mobile visit capture feeds incident records, dashboards and reports. Everything lives on the same record so it remains connected and traceable.
Salesforce is a well-established, enterprise platform with regular releases, robust security and helpful automation to reduce manual work.
Salesforce Health Cloud solution adds a longitudinal client record alongside care plans, tasking and collaboration tools that help clinical, community and back-office teams stay aligned.
SalesFix pairs the platform with aged-care expertise, accelerators and integrations. Since 2010, SalesFix has been a Salesforce Consulting Partner across commercial and not-for-profit projects, we focus on the pieces that matter, automate routine steps and connect Salesforce with your finance, care and workforce systems so information flows cleanly and reporting is dependable.
Improve visibility across care planning and delivery while easing the admin load. Link care tasks to shifts and roles and manage incidents and risks in one place.
Meet regulatory obligations with confidence. Track care minutes, support Star Ratings and keep families informed through secure portals and timely updates.
Be ready for program changes and deliver a transparent client experience from intake to invoicing. Manage enquiries and waitlists with ease, then move smoothly into planning and delivery.
Create accurate care plans and budgets, schedule workers efficiently and capture visits and outcomes on mobile. Automate billing and claims and share clear statements with clients and families.
Since 2010 SalesFix has helped organisations modernise on Salesforce across NFP, health and commercial settings. We apply proven approaches, configure what’s essential and connect Salesforce with finance, care and workforce systems.
The result: clearer reporting, less admin and a platform you can grow with.
With the new Aged Care Act reshaping the sector, system sprawl and rising reporting demands are real. We can help you choose the right starting point and make change stick.
Get in touch with our Aged Care team below
Book a time in to catch up virtual or in person.
Don’t have time for a catch up but want to learn more?
