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    2. Summer 2019 Release Notes

    Summer 2019 Release Notes

    With the recent Summer 19 Salesforce now fully deployed in Production orgs, we’ve picked a few key highlights we’d like to bring to your attention.

    • Lightning Experience Prompts

      A fantastic new feature allows you to create your own prompts using clicks not code. This will allow you to better train and onboard your new users onto Lightning. Let users know about new functionality or anything they should pay particular attention to.

      Celebrate Path Milestones with Confetti

      You can now add confetti into an Opportunity sales path (or any other relevant path). You can set this to fire on any stage and also choose the frequency.

      Send Surveys for Free

      Salesforce Surveys was released around a year ago and let Salesforce users send out surveys to their customers and users. This allowed functionality that updated Salesforce records as responses were recorded. Previously Salesforce Surveys incurred a license fee, however, they are now being made free to send. You will get charged based on how many responses you get after the initial free limit(300). 

      Power Up Related Lists

      Salesforce has extended the customizing power of related lists, allowing you to show up to 10 columns, resize and sort your columns, perform mass actions, and wrap text.

      Merge Up to 3 Case Records

      Previously this feature was not available without a custom solution. You now have almost the same functionality as merging accounts.

      Two Record View Options

      For customers who want a “softer” transition to Lightning Experience. Salesforce now has two record view options when setting up a record page. This second option looks more similar to classic and allows you to view a lot more records on one screen.

      Easily Update Sales Quotas

      Previously, Sales Quotas had to be updated via API or the data loader (or use an app). Now Admins and Managers can easily update quotas using this point and click tool directly from within Salesforce.

      Evaluate Each Record in Reports with Row-Level Formulas (Beta)

      Answering business questions sometimes means making a calculation on every row in a report. With row-level formulas, you don’t need to export report data to a spreadsheet or ask an admin to create a one-off custom formula field. Instead, write a row-level formula directly in the Lightning report builder.

  • Life in Actual Lockdown – Reflections from the Philippines

    The word lockdown has been used to describe many of the restrictions that have been put in place due to COVID-19. However, while many Australians say we have been living in lockdown, the reality is we still had a fair bit of freedom, even before restrictions began easing.

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  • When it comes to data security – who is responsible for ensuring best practice?

    One of the most important aspects of any implementation is data security. Projects of all sizes should go through this rigor to shield information, although the responsibility for ensuring best practice can fall to different areas depending on the size of the business.

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  • Struggling for motivation? You’re not alone!

    It’s fair to say that all of us have struggled with motivation at some stage throughout the current situation. Whether it is on the work front or with exercise, maintaining connections, home schooling, or the multitude of other issues we come across in our day, most of us have had moments of blah. 

    Our Operations Manager Karen, is no different. Despite being one of the ‘lucky ones’, Karen has still witnessed the financial pain of workers and businesses and knows that even those who are still operating face a future in which planning will play a key role.  

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